Who should I contact if I need to cancel a booking?

Get in touch with the class instructor directly via the messaging system on the website.

I booked a class but I have not received confirmation, who do I contact?

This happens sometimes if you accidentally mistype your email. But don’t worry, the booking should still have been made and you will have your place.

You should, however, contact the class instructor via the messaging system on their page and they will be able to check your email address and update their class list.

If I need help as a class booker, who do I contact?

You should contact the class instructor with all questions or queries with regards to the classes, bookings or payments.

This can be done directly through the messaging system on the website.

Do you give refunds if I can’t go to the class?

This is entirely up to the instructor and their own particular policy and approach to refunds. You should get in touch with them directly via the messaging system on their page to request a refund and they will respond as soon as possible.

If I need help as a class booker, who do I contact?

You should contact the class instructor with all questions or queries with regards to the classes, bookings or payments.

This can be done directly through the messaging system on the website.

What cards can be used to pay for the classes?

Class payments can be made using all cards and payment types, whether Debit or Credit, including: Visa, Mastercard or American Express.

Do you give refunds if I can’t go to the class?

This is entirely up to the instructor and their own particular policy and approach to refunds. You should get in touch with them directly via the messaging system on their page to request a refund and they will respond as soon as possible.

You won’t bug me with emails will you?

No, we’ll stick with whatever preferences you set when you register as a user and won’t sell any of your contact details onto anyone.

Our full Privacy Policy can be found in our Terms and Conditions at the bottom of the page.

What Services do you offer users and potential clients?

We help you find the class that’s right for you wherever that may be.

The main features for you are:

1. Search and find classes by postcode, town or instructor.

2. See Instructors’ timetables.

3. Book classes

4. Pay for classes (where instructors accept payments).

5. Message Instructors if you have any specific questions.

6. Rate classes and instructors to provide feedback to others

Do you have an App?

 

Yes we have an instructors App for both Android and iPhone.

The App gives you all the website functionality on your smartphone. You can manage classes, see bookings, check clients into the class and communicate directly with any or all of your class participants.

We will be working on a Users App this year and we’ll keep you informed when your clients can start using it.  However, the website is all phone friendly, so they shouldn’t have any problem booking via their phone right now.